Toronto's public works department is probing whether concrete that smashed the windshield of a minivan fell from the Gardiner Expressway above.
Thursday, February 26, 2015
Concrete smashes minivan under Gardiner Expressway
Toronto's public works department is probing whether concrete that smashed the windshield of a minivan fell from the Gardiner Expressway above.
Toronto police to publicly report paid-duty earnings to Sunshine List
Toronto police will now include how much an officer earns in paid duty money in calculating who makes the Sunshine List each year.
Become Intelligent: Use Google Analytics Intelligence Alerts to your Advantage
Posted by Martijn_Scheijbeler
This post was originally in YouMoz, and was promoted to the main blog because it provides great value and interest to our community. The author's views are entirely his or her own and may not reflect the views of Moz, Inc.
Everybody remembers being in college, writing down activities in a logbook, hoping the hours they worked on a project were enough for a sufficient grade. After two years as an online marketer/SEO, I realized what makes writing down activities so important.
The intent of this post is to save you from making the same mistakes I made. If you're working for a brand, you probably want to make sure you're on top of all your KPIs, but few of us are able to carefully track our valued metrics 24 hours a day.
So in addition to providing you with some useful insights into why it’s so important to write down everything you do, I’ll also give you some useful tips on how to get this started with the tools you likely already use. Most importantly, I'll show you how to keep track of drastic changes in web traffic and user engagement.
How Meta Robots & XML Issues Impacted My Perception of Web Analytics
To give you an example of why it’s useful to keep track of what you and your team are working on, let me take you back to an incident I experienced roughly two years ago. My team tested an upgrade for functionally, but forgot to check the involved technical SEO elements. After a massive drop in keyword positions for all of our top (landing) pages, we did our best to retrace our steps. In the process, we discovered we had implemented the META robots noindex tag on all pages. I’d love to say I’m joking, but our drop in search traffic says otherwise.
I think you get the point—and that it’s probably best if I don't tell you about the time that we returned XML to Google instead of proper HTML—record everything. To this end, I’m going to share my insights into what I like to track on a daily and weekly basis via Google Intelligence Events, and share occurred events with our team, using the annotations of Google Analytics for our sites. I’m also hoping to hear your ideas on anything I'm missing so that we can learn from each other.
Rebecca Lehman made a great start back in 2011 with this, but in the past years a lot of new metrics and dimensions have been added to Google Analytics, making it easier to keep track of even more changes.
What are Google Intelligence Alerts?
Analytics monitors your website's traffic to detect significant statistical variations, and then automatically generates alerts, or Intelligence Events, when those variations occur. - Google Analytics Help Guides
Google Analytics provides you with predefined alerts that guide you through certain changes in engagement, traffic or visitor data, but they are hard to notice if you're not looking at your web analytics on an hourly basis. However, you are able to add custom intelligence alerts that update you of any changes that are important to you (e.g., when your traffic increases by 10% day over a single day). The tool makes it possible for you to respond faster to changing data, and you can also use it to keep your colleagues up to date.
Google Intelligence Alerts enable you to monitor your web analytics in many different ways, but they’re not without their disadvantages. Let’s look at both sides of the argument:
| Advantages | Disadvantages |
| You'll be notified within 24 hours. | You're not able to share intelligence alerts with your colleagues. |
| If you live in the US, you can get texts message alerts of important changes. | If you don't live in the US, you can't receive text messages. |
| You can keep track of almost every metric and dimension in Google Analytics. | Setting up a large number of alerts is a time-consuming process. |
| You can use your intelligence alerts in multiple properties as they belong to your personal Google Analytics account and data. |
|
Note: The email reports from Intelligence Alerts have a certain delay. Hopfully Google Analytics will improve this delay in the future, but for now it's the best we have to work with.
Why is this useful for you?
I've provided you with just one example of how Intelligence Alerts can be useful. Now let me give you more insight into why it's easier for you to keep track of changes with Google Alerts. The average e-commerce store has thousands of products, each of which is likely to be impacted by seasonal preferences such as who's buying umbrellas in mid-summer. But what if it suddenly starts raining and your warehouse is running out of umbrellas? What if you could set up alerts to see if sudden product categories change in performance based on your data in Google Analytics?
Overview
Image: personal screenshots
On the left side of your Google Analytics Reporting dashboard you have the ability to view the daily, weekly and monthly automatic alerts that Google has already triggered for you. This overview provides the most important metrics and dimensions for your site. For example, the screenshot below shows you the change in views throughout April 2014 for one of my accounts. Naturally, by clicking on details you are provided with more details on the period.
Image: personal screenshots
As you can see, the detailed view shows you the metrics again so that you can determine how importance each change is to you business. In this case, the graph tells you what the per-session goal value is, so you can see the weekly progress this metric made and why it triggered an automatic alert.
Daily, weekly, and monthly events
Image: personal screenshots
Image: personal screenshots
Overview: In the Admin of your Google Analytics View you're able to see an overview of current intelligence alerts. Click the New Alert button at the top.
Image: personal screenshots
Now you have the opportunity to add a name to the alert and select the profiles you would like this intelligence event to apply to. By selecting the time period, you will be able to compare the current day, week or month to its previous variant. By setting the alert conditions, you have the opportunity to select the metrics and dimensions that must change in order to trigger a notification.
To save you some time, I've created a couple dozen intelligence alerts. The only things you need to do are log into your Google Analytics account and make sure you're ready to get overwhelmed with weekly or daily alerts. Seriously, though, don't feel compelled to add all of the alerts. Select only those that have the most value for you and your business.
Error/panic
A couple of alerts could help you monitor the status of your site and the Google Analytics integration into the site itself. You'll likely want to know when certain tracking codes are removed and pages trigger errors:
- No traffic
- No goal completions
- No e-commerce conversions
- 404 Tracking (based on this great blog post)
- Revenue drop of XX% or no revenue
- Referrals from your own domain (this alert tells you that a tracking code is missing on certain pages)
Engagement
These alerts are ideal for publishers with lots of traffic:
Traffic sources
If you suddenly have more traffic, but don't know where the traffic is coming from, the alerts for traffic sources could come in very handy:
- Increase / Decrease in direct traffic
- Increase / Decrease in organic traffic
- Increase / Decrease in paid traffic
- Increase / Decrease in referral traffic from a specific source
E-commerce
Monitoring the conversion rate for different browsers will make you aware of any problems your site has playing nice with certain browsers:
Google AdWords
If you're running Google AdWords, you undoubtedly have alerts set up. But it would be handy to know the performance onsite and to see the corresponding spend associated with it if your spend goes up or down.
My favorite annotations are reports of bugs, new website features, and UX/ CRO improvements to popular pages.
Image: personal screenshots
P.S. Dear Google Analytics product managers, if one of you is reading this, please make adding annotations available via the Google Analytics Management API. It would make it so much cooler if, for example, we could add a new annotation to our data for every new post in WordPress.
TL;DR: Intelligence Alerts automatically keep you up to date on pre-configured changes in your data. With a daily email updates, you'll never miss important changes associated with your website's data, traffic or engagement.
Please let me know in the comments what your favorite intelligence alerts are and how you use them to your advantage. If you have any other tools that you use to keep yourself informed, don't hesitate to share them.
Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don't have time to hunt down but want to read!
Infographic: How Often Should You Post on Social Media? See the Most Popular Research and Tips
It seems like a great portion of the social media research we do at Buffer often comes back to a few big questions for social media sharing.
How do I get more followers?
What should I share?
When should I share it?
And how often should I be sharing?
Social media frequency is one that we’ve enjoyed experimenting with a lot at Buffer. How many times per day should we posting? Is it different for individuals versus companies? I personally share to Twitter four times per day, and ...
The post Infographic: How Often Should You Post on Social Media? See the Most Popular Research and Tips appeared first on Social.
Tuesday, February 24, 2015
How to Build a Company and a Content Strategy Based on Values: Inside Rand Fishkin’s Journey With Moz
Do you have a favorite author or blog whose content is always so amazingly useful that it earns an automatic read every single time something new comes out?
Rand Fishkin is one of those authors for me. And Moz is one of those blogs.
Rand’s slide deck on content marketing is one of our favorite content resources here at Buffer. His article about individual contributors has been hugely impactful for the way I view my role at Buffer. Moz’s blog posts on measuring social media success ...
The post How to Build a Company and a Content Strategy Based on Values: Inside Rand Fishkin’s Journey With Moz appeared first on Social.
15 SEO Best Practices for Structuring URLs
Posted by randfish
It's been a long time since we covered one of the most fundamental building blocks of SEO—the structure of domain names and URLs—and I think it's high time to revisit. But, an important caveat before we begin: the optimal structures and practices I'll be describing in the tips below are NOT absolutely critical on any/every page you create. This list should serve as an "it would be great if we could," not an "if we don't do things this way, the search engines will never rank us well." Google and Bing have come a long way and can handle a lot of technical challenges, but as always in SEO, the easier we make things for them (and for users), the better the results tend to be.
#1: Whenever possible, use a single domain & subdomain
It's hard to argue this given the preponderance of evidence and examples of folks moving their content from a subdomain to subfolder and seeing improved results (or, worse, moving content to a subdomain and losing traffic). Whatever heuristics the engines use to judge whether content should inherit the ranking ability of its parent domain seem to have trouble consistently passing to subdomains.
That's not to say it can't work, and if a subdomain is the only way you can set up a blog or produce the content you need, then it's better than nothing. But your blog is far more likely to perform well in the rankings and to help the rest of your site's content perform well if it's all together on one sub and root domain.
For more details and plenty of examples (in the post and comments), check out this recent Whiteboard Friday on the topic.
#2: The more readable by human beings, the better
It should come as no surprise that the easier a URL is to read for humans, the better it is for search engines. Accessibility has always been a part of SEO, but never more so than today, when engines can leverage advanced user and usage data signals to determine what people are engaging with vs. not.
Readability can be a subjective topic, but hopefully this illustration can help:
The requirement isn't that every aspect of the URL must be absolutely clean and perfect, but that at least it can be easily understood and, hopefully, compelling to those seeking its content.
#3: Keywords in URLs: still a good thing
It's still the case that using the keywords you're targeting for rankings in your URLs is a solid idea. This is true for several reasons.
First, keywords in the URL help indicate to those who see your URL on social media, in an email, or as they hover on a link to click that they're getting what they want and expect, as shown in the Metafilter example below (note how hovering on the link shows the URL in the bottom-left-hand corner):
Second, URLs get copied and pasted regularly, and when there's no anchor text used in a link, the URL itself serves as that anchor text (which is still a powerful input for rankings), e.g.:
Third, and finally, keywords in the URL show up in search results, and research has shown that the URL is one of the most prominent elements searchers consider when selecting which site to click.
#4: Multiple URLs serving the same content? Canonicalize 'em!
If you have two URLs that serve very similar content, consider canonicalizing them, using either a 301 redirect (if there's no real reason to maintain the duplicate) or a rel=canonical (if you want to maintain slightly different versions for some visitors, e.g. a printer-friendly page).
Duplicate content isn't really a search engine penalty (at least, not until/unless you start duplicating at very large scales), but it can cause a split of ranking signals that can harm your search traffic potential. If Page A has some quantity of ranking ability and its duplicate, Page A2, has a similar quantity of ranking ability, by canonicalizing them, Page A can have a better chance to rank and earn visits.
#5: Exclude dynamic parameters when possible
This kind of junk is ugly:
If you can avoid using URL parameters, do so. If you have more than two URL parameters, it's probably worth making a serious investment to rewrite them as static, readable, text.
Most CMS platforms have become savvy to this over the years, but a few laggards remain. Check out tools like mod_rewrite and ISAPI rewrite (for IIS) to help with this process.
Some dynamic parameters are used for tracking clicks (like those inserted by popular social sharing apps such as Buffer). In general, these don't cause a huge problem, but they may make for somewhat unsightly and awkwardly long URLs. Use your own judgement around whether the tracking parameter benefits outweigh the negatives.
Research from a 2014 RadiumOne study suggests that social sharing (which has positive, but usually indirect impacts on SEO) with shorter URLs that clearly communicate the site and content perform better than non-branded shorteners or long, unclear URL strings.
#6: Shorter > longer
Shorter URLs are, generally speaking, preferable. You don't need to take this to the extreme, and if your URL is already less than 50-60 characters, don't worry about it at all. But if you have URLs pushing 100+ characters, there's probably an opportunity to rewrite them and gain value.
This isn't a direct problem with Google or Bing—the search engines can process long URLs without much trouble. The issue, instead, lies with usability and user experience. Shorter URLs are easier to parse, to copy and paste, to share on social media, and to embed, and while these might all add up to only a fractional improvement in sharing or amplification, every tweet, like, share, pin, email, and link matters (either directly or, often, indirectly).
#7: Match URLs to titles most of the time (when it makes sense)
This doesn't mean that if the title of your piece is "My Favorite 7 Bottles of Islay Whisky (and how one of them cost me my entire Lego collection)" that your URL has to be a perfect match. Something like
randswhisky.com/my-favorite-7-islay-whiskies
would be just fine. So, too would
randswhisky.com/blog/favorite-7-bottles-islay-whisky
or variations on these. The matching accomplishes a mostly human-centric goal, i.e. to imbue an excellent sense of what the web user will find on the page through the URL and then to deliver on that expectation with the headline/title.
It's for this same reason that we strongly recommend keeping the page title (which engines display prominently on their search results pages) and the visible headline on the page a close match as well—one creates an expectation, and the other delivers on it.
For example, above, you'll see two URLs I shared on Facebook. In the first, it's wholly unclear what you might find on the page. It's in the news section the BBC's website, but beyond that, there's no way to know what you might find there. In the second, however, Pacific Standard magazine has made it easy for the URL to give insight into the article's content, and then the title of the piece delivers:
We should aim for a similar level of clarity in our own URLs and titles.
#8: Including stop words isn't necessary
If your title/headline includes stop words (and, or, but, of, the, a, etc.), it's not critical to put them in the URL. You don't have to leave them out, either, but it can sometimes help to make a URL shorter and more readable in some sharing contexts. Use your best judgement on whether to include or not based on the readability vs. length.
You can see in the URL of this particular post you're now reading, for example, that I've chosen to leave in "for" because I think it's easier to read with the stop word than without, and it doesn't extend the URL length too far.
#9: Remove/control for unwieldy punctuation characters
There are a number of text characters that become nasty bits of hard-to-read cruft when inserted in the URL string. In general, it's a best practice to remove or control for these. There's a great list of safe vs. unsafe characters available on Perishable Press:
It's not merely the poor readability these characters might cause, but also the potential for breaking certain browsers, crawlers, or proper parsing.
#10: Limit redirection hops to two or fewer
If a user or crawler requests URL A, which redirects to URL B. That's cool. It's even OK if URL B then redirects to URL C (not great—it would be more ideal to point URL A directly to URL C, but not terrible). However, if the URL redirect string continues past two hops, you could get into trouble.
Generally speaking, search engines will follow these longer redirect jumps, but they've recommended against the practice in the past, and for less "important" URLs (in their eyes), they may not follow or count the ranking signals of the redirecting URLs as completely.
The bigger trouble is browsers and users, who are both slowed down and sometimes even stymied (mobile browsers in particular can occasionally struggle with this) by longer redirect strings. Keep redirects to a minimum and you'll set yourself up for less problems.
#11: Fewer folders is generally better
Take a URL like this:
randswhisky.com/scotch/lagavulin/15yr/distillers-edition/pedro-ximenez-cask/750ml
And consider, instead, structuring it like this:
randswhisky.com/scotch/lagavulin-distillers-edition-750ml
It's not that the slashes (aka folders) will necessarily harm performance, but it can create a perception of site depth for both engines and users, as well as making edits to the URL string considerably more complex (at least, in most CMS' protocols).
There's no hard and fast requirement—this is another one where it's important to use your best judgement.
#12: Avoid hashes in URLs unless absolutely essential
The hash (or URL fragment identifier) has historically been a way to send a visitor to a specific location on a given page (e.g. Moz's blog posts use the hash to navigate you to a particular comment, like this one from my wife). Using URL hashes for something other than this, such as showing unique content than what's available on the page or wholly separate pages is generally a bad idea.
There are exceptions, like those Google enables for developers seeking to use the hashbang format for dynamic AJAX applications, but even these aren't nearly as clean, visitor-friendly, or simple from an SEO perspective as statically rewritten URLs. Sites from Amazon to Twitter have found tremendous benefit in simplifying their previously complex and hash/hashbang-employing URLs. If you can avoid it, do.
#13: Be wary of case sensitivity
A couple years back, John Sherrod of Search Discovery wrote an excellent piece noting the challenges and issues around case-sensitivity in URLs. Long story short—if you're using Microsoft/IIS servers, you're generally in the clear. If you're hosting with Linux/UNIX, you can get into trouble as they can interpret separate cases, and thus randswhisky.com/AbC could be a different piece of content from randswhisky.com/aBc. That's bad biscuits.
In an ideal world, you want URLs that use the wrong case to automatically redirect/canonicalize to the right one. There are htaccess rewrite protocols to assist ( like this one)—highly recommended if you're facing this problem.
#14: Hyphens and underscores are preferred word separators
Notably missing (for the first time in my many years updating this piece) is my recommendation to avoid underscores as word separators in URLs. In the last few years, the search engines have successfully overcome their previous challenges with this issue and now treat underscores and hyphens similarly.
Spaces can work, but they render awkwardly in URLs as %20, which detracts from the readability of your pages. Try to avoid them if possible (it's usually pretty easy in a modern CMS).
#15: Keyword stuffing and repetition are pointless and make your site look spammy
Check out the search result listing below, and you'll see a whole lot of "canoe puppies" in the URL. That's probably not ideal, and it could drive some searchers to bias against wanting to click.
Repetition like this doesn't help your search rankings—Google and Bing have moved far beyond algorithms that positively reward a keyword appearing multiple times in the URL string. Don't hurt your chances of earning a click (which CAN impact your rankings) by overdoing keyword matching/repetition in your URLs.
Best of luck with all your URL creation and optimization efforts! Please feel free to leave any additions, ideas, or observations in the comments below.
Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don't have time to hunt down but want to read!
Monday, February 23, 2015
Vote Bay-Bloor pedestrian scramble closer to dying
Toronto's public works committee says the Bay-Bloor pedestrian scramble is relatively underused, frustrates drivers and should be scrapped.